Program Management and Compliance,
Built to Actually Run
Every service below comes from work we've done inside a live, regulated fintech environment — not a framework borrowed from a certification course. Engage us for a single deliverable, a full program build-out, or an ongoing fractional retainer.
How to Read This Page
Our services fall into two groups. The first five are core consulting offerings — program management, compliance, documentation, tooling, and reporting — each with a dedicated page covering exactly what's included. The remaining offerings are newer, more focused additions we're actively building out: ready-to-use software tools and AI automation support.
Core Consulting Services
DPDP & Compliance Consulting Flagship
Built by someone who's actually implemented it
Ground-up DPDP Act compliance — not a generic policy template, but a framework built and tested inside a live, regulated fintech environment.
- Data Processing Register and data mapping
- Consent Management Framework design
- DPIA (Data Protection Impact Assessment) templates and process
- Breach response SOPs and grievance redressal setup
Program & Project Management
The operating backbone for scaling teams
End-to-end program governance and project lifecycle management — from kickoff through delivery — so nothing depends on tribal knowledge or a single person remembering what's due.
- Program and project governance frameworks
- Full project lifecycle management
- Resource planning and capacity allocation
- Stakeholder-ready status reporting and presentations
Policy, SOP & Documentation
Documentation your team will actually open
Policy drafting, SOPs, BRDs, and PRDs written for teams that need to use them day-to-day, not file them for an audit.
- Policy drafting (Product Launch, Change Management, and more)
- SOP design and documentation
- BRD and PRD creation, including governance
- Product launch checklist design
Jira, Confluence & Tooling Setup
Set up the way engineers actually want to use it
Full Jira and Confluence implementation, workflow automation, and dashboards that give leadership visibility without extra status meetings.
- Jira and Confluence setup and configuration
- Workflow and ticket automation
- Custom project and leadership dashboards
- Ongoing tooling optimization
KPIs, Reporting & Dashboards
One source of truth instead of five spreadsheets
KPI frameworks, automated reporting, and dashboards — in Jira, Excel, or Google Sheets — available as one-off templates or fully managed on your behalf.
- KPI definition and ongoing monitoring
- KPI dashboards (templates or custom builds)
- Automated reporting pipelines from raw data
- Report and template creation
Startup Consulting & Initial Setup
For founders setting up operations for the first time — process, tooling, and structure built in from day one, so you're not retrofitting it after your next funding round.
What's included
Initial operational setup · Process foundation design · Tooling and workflow selection guidance
Training & Knowledge Base
Practical, hands-on training — not generic courseware. Includes free knowledge base content and paid weekend training sessions.
What's included
Excel trainings · Weekend online training sessions · Free and premium knowledge base articles
Emerging Offerings
Newer additions to what we do — smaller in scope today, growing as client needs shape them.
Ready-to-Use Software Tools
NewA small, growing set of practical software tools built from real client needs — not off-the-shelf SaaS, but purpose-built utilities.
Explore Software ToolsAutomation / AI Chatbots
NewLightweight automation and AI chatbot builds for support, lead qualification, and internal workflows — for teams that want automation without a full engineering build.
Explore Automation & AIHow You Can Work With Us
Every service above is available under any of these models — pick what fits your stage.
On-Demand / Project-Based
A single defined deliverable — a policy, a dashboard, an audit — scoped, priced, and delivered on a timeline.
Fractional Retainer
Ongoing monthly engagement — the equivalent of a part-time TPM or compliance lead, without the full-time headcount.
Enterprise / Custom
Larger, multi-workstream engagements — program builds, compliance overhauls, or tooling rollouts across multiple teams.
Q: Do I need to commit to a retainer to work with ProgramOps?
No — most engagements start as a single project. Many clients move to a retainer once they see the value, but it's never required.
Q: Do you only work with fintech companies?
No. Fintech is where the founder's deepest experience comes from, but the frameworks apply to any startup that handles user data or is scaling past ad-hoc processes — SaaS, D2C, healthtech, and beyond.
Not Sure Which Service You Need?
Most engagements start with a single conversation, not a sales pitch. We'll help you figure out what's actually urgent.
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